Terms and Conditions

Due to the scanning & photography process and your screen resolution, colours of products may vary slightly from colours on the site. All information including images of products is copyrighted to Time To Create or their respective owners. They may not be used or reproduced without written consent. Time To Create uses trademarked names to present products to the benefit of the trademark owner with no intention of infringement of the trademark. Time To Create disclaims all liability in relation to the unauthorized reproduction, copying or misuse of the images contained therein.

We ask that you do not copy, reproduce or use any of the material from this website without our written permission.

HANDMADE TREASURE

Please respect the right to intellectual copyright for all Handmade Treasure Products, this includes the unauthorised use of images.

PRICING

Prices are quoted in Australian dollars and include GST. The website prices shown are the current price for each product. All prices are subject to change in accordance with current foreign exchange rates and other commercial factors. Stock will sometimes be very limited.

TTC Handmade Treasures, for example are produced in very small quantities, sometimes as one off's. We will contact you in the case of a product being sold out prior to processing your order and will not proceed until your order situation is clarified.

HOW TO ORDER

We are an internet store and studio which enables customers to order either online or personally. To shop online customers are able to set up an account and then login to this account when they shop each time. By using your account you can be assured that all information required will reach us efficiently.

METHODS OF PAYMENT

Payments can be made by Visa, Mastercard or Direct Deposit. Personal Cheques and Money Orders will be accepted and then cleared through the banking system.

Please note - No goods will be sent until monies paid have cleared our account.

Direct deposit -    Account Name    Julie.H.Short   BSB   112879  Account No.   456256768

. Goods will be shipped once the funds are received in our bank account. If funds are not received within 48 hours of order placement, your order may be cancelled.

If there is a delay and your ordered item, goes out of stock before funds are cleared you will receive a store credit for the item not supplied.

Credit card - We will make reasonable attempts to contact you should your credit card be declined. If we are unable to contact you within a reasonable time period your order will not be processed and will be subject to cancellation.

Orders are processed in order of receipt. Subject to direct deposit funds clearing our bank account, every effort is made to process all orders within 24-48 hours of receipt.
Currently we do not accept BPAY, PayPal, Amex or American Diners Cards as a form of payment. We have a $10 minimum order value which does not include postage.

ORDER PROCESSING & DELIVERY

Your order will be processed as soon as possible. Where we are able to we will inform you by email when your parcel has been posted.

Please allow up to 2 weeks for delivery. We will not be held responsible for packages that are lost, stolen or damaged if they are not registered/insured.

We ask that you check your details carefully. Please consider also where you want your parcel delivered, as the postal service has varying rules throughout urban & regional Australia.

We cannot be responsible for incorrect addresses used when placing your order. If you have accidentally used an old address or incorrectly entered a number, etc., we will make every effort to assist you, where possible. Additional shipping charges that are required as a result of a special request or an incorrect address will be billed to your credit card as necessary.

POSTAGE RATES

We charge a flat rate of $7.50 for most Australian orders. When light or small items are purchased we will adjust the postage cost. Orders which include albums, art items or oversized items will attract a higher freight charge, at actual cost charged by Australia Post. If you wish your order to be sent via Express Post, or as a registered item please contact us to make arrangements.

OUT OF STOCK/BACKORDERS

We will strive to ensure our website contains up to date information on currently stocked items. If an item is out of stock at the time of processing your order, it will be deleted from your order. If we expect the out of stock item to arrive into our store within a short time frame, we will notify you via email. If the requested item is not expected or available in a reasonable time, your order will be sent excluding the out of stock item. We do not keep backorders on file so you will need to reorder any item that comes back into stock.

GIFT VOUCHERS

You are welcome to purchase a Gift Voucher. An email will be sent to your chosen recipient. When you are purchase a gift voucher for someone, please be sure to include the email address of the recipient along with any special message that you wish to have included.

NEWSLETTER

Regularly we will post our store newsletter. This will contain product & class information and any other information we believe may be of interest to you, the crafter. These newsletters will be stored for a reasonable time online on our website.

ORDER PROCESSING & DELIVERY

Your order will be processed as soon as possible. Where we are able to we will inform you by email when your parcel has been posted.

Please allow up to 2 weeks for delivery. We will not be held responsible for packages that are lost, stolen or damaged if they are not registered/insured. (At the end of this section)

For local pickup please email me or phone on 0266282042 to arrange a visit. please contact within the week of ordering.

 

Goods may be paid for when they are picked up. Eftpos facilities are available at the studio.